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General FAQs

With fractional home ownership, do I actually own a share of the home?

Absolutely. This involves the same deeding process that you would go through in the traditional home buying process. What we do at Moai is create a locally incorporate company via an LLC that is set up specifically for the purpose of owning real estate. You can then buy shares of that ownership and, along with the other co-owners, are shareholders in that LLC.

How many shares of a home can I purchase?

Shares are sold in one-eighth fractional portions and each share entitles you to six weeks worth of nights in the property. You are able to purchase up to four shares of a particular property, equivalent to 50% of the home.

If I’m interested, do I have to purchase all in-cash or is financing available?

You are able to finance the property through a private financing facility or through several financers that Moai partners with.

Is this the same as a timeshare?

Not at all! Timeshares give people the option to use property, not ultimately own it. And in most cases, timeshares are in high-density condominium or hotel complexes. Moai’s fractional ownership model means that you not actually OWN the house, but it will be a beautiful single-family home appointed with care.

What percent of the home will Moai own?

Each of the 8 one-eighth shares is equivalent to 11.25% of the overall value of LLC shares. Moai owns the remaining 10% of each LLC and is responsible for finding potential coowners, purchasing the house on the market, financing any interior and exterior improvements, and fulfilling all legal requirements.

What’s the advantage to fractional co-ownership compared to just buying asecond home?

The biggest advantages are around cost and utilization. Purchasing a second home in a desirable destination can be exceedingly expensive and LendingTree has stated that 60% of the time vacation homes are vacant. So potential buyers end up spending a lot of money for a property they will be lucky to use some of the time. Moai creates opportunities for coowners enjoy all the benefits of owning a vacation home while putting up significantly less upfront capital.

Do I need to interact with the other co-owners?

You don’t have to communicate or agree to anything with the other co-owners. Moai ensures that the purchasing process, documentation, and management is the same for every co-owner and we are your single point of contact for any questions you may have. For critical decisions regarding the property, there is also a voting system in place that is explained in the documentation.

How do I schedule stays with my allocated number of nights?

You are able to choose the nights you wish to use through our dynamic scheduling interface. This seamless process allows you to select the nights you would like as well as see a running total of the available nights you still have to use in a given year.

What if more than one co-owner is interested in scheduling the same dates?

We understand that certain dates may be more desirable (particularly major holidays) and there may be instances where multiple co-owners are interested in the same nights. Moai employs a lottery system to ensure fairness. Each co-owner indicates their preferred nights and for any conflicts, a lottery is used to randomize which co-owner is actually selected. Any instance where a co-owner does not win the lottery process means they will be giving priority in the following year.

Am I able to trade dates with another co-owner?

Definitely. You have the ability to swap dates with another co-owner of your Moai home or swap nights with an owner of a different Moai home. All of this can be managed seamlessly on the scheduling interface.

Can I let my friends or family use the home without me?

Am I able to rent out the home as well?

At this point, Moai co-owners are not able to rent out their nights in a format similar to short-term rentals.

How are the annual costs for managing the home calculated?

Annual costs for managing the home are broken down in the same way as home ownership is. So someone who owns 1 one-eighth share would be responsible for one-eighth of overall costs and someone who owns 4 one-eighth shares would be responsible for half of those same costs. These maintenance and management fees are billed to each co-owner once a year in January.

How is maintenance and repair of the home managed?

Moai works with a fantastic array of property managers for each of its homes who ensure that properties are kept in impeccable shape. This includes cleaning, gardening, pool maintenance (if applicable), as well as managing the utilities, insurance, and other relevant bills. These local managers will also handle the day-to-day maintenance and repair as well as handle any interior upgrades with the appropriate contractors.

What if other co-owners have financial issues – does this impact my ownership?

Moai works diligently with all its owners – first in the vetting process but then to ensure that they will be able to meet their obligations. If unforeseen circumstances arise, however, this will not impact the other co-owners and Moai would ultimately assume any delinquent bills and dues owed.

How are issues with property damage handled?

Property damage incidents are exceedingly rare given the effort Moai has taken to build a group of co-owners who understand that fractional home ownership must be done with care. However, we understand that occasionally some events may happen. Moai will do its best to help a co-owner resolve any issues that may come up during there stay but any damages outside of typical wear-and-tear will be billed to the owners account.

What is the length of this fractional home ownership? Is it indefinite?

Moai homes are intended to be owned by the LLC for a period of 8 years, after which the house will be listed on the market. Co-owners are able, however, to take a vote and if they unanimously agree, the property can be owned indefinitely. Additional votes would take place every year thereafter.

Where will future Moai homes be located?

Moai plans to have fractional home ownership opportunities in a variety of attractive coastal markets, including California, The Hamptons, Portugal, Mexico, Costa Rica, France, Spain, and Bali.

Are co-owners able to benefit from home appreciation?

What if I want to sell my share?

You have the ability to sell your share as long as you have owned it for 12 months. You can sell your share on the open market or Moai can assist you in sourcing a potential buyer. And you will benefit from any home appreciation that has occurred during the tenure of your ownership.

Am I allowed to keep personal items at the property?

Moai ensures there is a storage area in each home where personal items can be stored, though the storage area varies by location.

Am I allowed to bring pets?

Owners are allowed to bring one dog with a weight limit of 80 pounds. No other animals are allowed except for certified assistance animals.